Document Type

Article

Publication Date

Fall 2025

Abstract

Generative AI (GenAI) is transforming how universities operate. By engaging early and thoughtfully, UNC’s administrative and student services units can shape AI adoption that strengthens accuracy, equity, and the human connection at the heart of our work. This toolkit helps campus leaders guide respectful, forward-looking conversations about GenAI’s role at UNC. Developed with support from ChatGPT (OpenAI) and finalized through human review and approval, this toolkit provides a facilitation guide and learning roadmap to help teams recognize where AI is appearing, how it can add value, and where human judgment must remain central.

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